TeachTimeLab

Privacy Policy

Effective 23 July 2026

Template notice. This is a starting template, not legal advice. Have it reviewed against the Privacy Act 1988 (Cth) and the Australian Privacy Principles by a qualified lawyer before relying on it.

1. Overview

This policy explains what information TeachTimeLab collects, how we use it, and your rights. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information we collect

  • Account details — your name, email, school, and password (stored hashed).
  • Billing details — subscription status via our payment processor, Stripe. We do not store your card numbers.
  • Documents you upload — the student work you submit for marking, plus the evaluations TeachTimeLab produces.
  • Usage data — basic logs needed to operate and secure the service.

3. Student data & anonymisation

TeachTimeLab is designed for anonymised work. You should remove student names before upload; the service is built to work with student codes rather than identifiable names. You are responsible for ensuring you are authorised to upload any document. We do not use student work to train AI models.

4. How we use information

To provide and improve the service, process the marking you request, manage billing, communicate with you (e.g. password resets and service emails), and keep the service secure.

5. Third parties

We share the minimum necessary with providers that run the service, including our hosting and database provider, our payment processor (Stripe), our email provider, and the AI provider (Anthropic) that generates marking suggestions. These providers process data on our behalf under their own terms.

6. Retention & deletion

Stored evaluations are deleted automatically after your configured retention window. You can delete your account, which removes your associated data. To request deletion, use the option in Settings or email us.

7. Security

We use industry-standard measures including encrypted transport (HTTPS) and hashed passwords. No system is perfectly secure, but we work to protect your information.

8. Your rights

You may access, correct, or delete your personal information, and you may complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled it. Contact us first and we'll try to resolve it.

9. Contact

Privacy questions or requests? Email hello@teachtimelab.com.